Last Updated: August 21, 2026
Student Money Mentors LLC ("Student Money Mentors," "we," "us," or "our") operates VIA ("VIA," the "Service," or the "App"), a Christian community platform designed to help users grow in faith through Scripture, prayer, Bible study, reflection, and meaningful connections with others.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, how we protect it, and the choices you have regarding your information.
This Privacy Policy should be read together with our Terms of Service, AI Use & AI Privacy Notice, Community Guidelines, Safety & Reporting Policy, and other applicable policies.
We collect information you provide directly, information generated when you use VIA, information shared by other users through the Service, and standard technical information transmitted by your device.
We only collect the categories described below.
What we collect: When you create an account, we may collect your first name, last name, email address, username, password or authentication information, profile photo, preferred name, and other profile information you choose to provide.
Your profile may also include information such as:
Why we collect it: To create and administer your account, authenticate you, provide your profile, facilitate community features, and personalize your experience.
How we use it: We use account and profile information to identify you, sign you in, display your profile where applicable, connect you with other users, apply age-related safety controls, and provide personalized features.
Where stored: The Service's database and authentication infrastructure hosted through the platform supporting VIA.
Retention: Generally for as long as your account remains active, subject to the Data Retention and Data Deletion sections below.
Shared with: Service providers that host and secure the Service and other recipients described in this Policy.
VIA allows you to create an optional Faith Profile to personalize your experience.
What we collect:
Depending on what you choose to provide, this may include:
Some of this information may be considered sensitive personal information under applicable privacy laws.
Why we collect it: To personalize VIA's faith-related features, including Ask VIA and the Biblical Life Guide, when you choose to use those features.
How we use it: Your Faith Profile may be used as contextual information when generating personalized responses or recommendations.
Your Faith Profile is not treated by VIA as universal theological truth and is not intended to determine what other users believe.
Where stored: The Service's database.
Retention: Until you delete the information, delete your account, or we otherwise delete it pursuant to this Policy.
Shared with: Your Faith Profile is not publicly displayed merely because you create one. When you use an AI feature that requires Faith Profile context, relevant information may be transmitted to the applicable AI provider as described in AI Processing below.
VIA allows users to create and share content.
What we collect:
This may include:
Why we collect it: To provide VIA's community, communication, prayer, and sharing features.
How we use it: Depending on the feature and audience you select, your content may be displayed to friends, groups, circles, churches, communities, or other permitted users.
VIA does not treat all user content as public.
For example:
Public or community content may be visible to other authenticated users depending on the settings and feature through which you submit it.
Retention: Generally until you delete the content or your account, subject to applicable retention requirements, safety investigations, backups, and platform-level retention.
VIA provides Bible study and personal reflection features.
What we collect:
This may include:
Why we collect it: To provide Bible study, journaling, memorization, reflection, and related features.
How we use it: To save your personal study history, display your notes and highlights, maintain your journals, and provide features you request.
These materials are private by default unless you intentionally use a feature that shares them.
VIA includes personal and community prayer features.
What we collect:
This may include:
Why we collect it: To provide VIA's prayer features and allow you to participate in prayer with other users.
How we use it: Private prayers remain private. Community prayer requests may be visible to the audience you select, such as friends, groups, circles, or communities.
Because prayer requests may contain highly personal information, you should carefully consider what information you include and who you choose to share it with.
VIA provides AI-assisted features, including Ask VIA, the Biblical Life Guide, Scripture-related explanations, personalized reflections, and AI-generated prayers.
What we collect:
Depending on the feature, this may include:
Why we collect it: To provide the AI features you request.
How we use it: To generate answers, explanations, reflections, prayers, and other requested content.
AI-generated content is provided as educational and devotional assistance. It is not a substitute for advice from a pastor, priest, minister, counselor, theologian, or other qualified professional.
AI-generated interpretations of Scripture and theological answers may be:
AI-generated content should not be treated as authoritative Christian doctrine or as a definitive interpretation of Scripture.
When you use an AI feature, VIA may transmit your prompt and relevant information to a third-party AI provider through the AI services integrated into the platform supporting VIA.
This may include relevant portions of:
We seek to limit AI requests to information reasonably necessary to provide the feature.
We do not intentionally use your private AI conversations to publicly post content on your behalf.
AI-generated prayers, responses, interpretations, or other content are not automatically published as your posts.
AI providers may process information according to their own policies and contractual arrangements with the platform supporting VIA. We do not control every aspect of how an external AI provider handles information after it receives it.
We encourage you to avoid submitting unnecessary sensitive personal information into AI conversations.
VIA allows users to upload images and other files.
What we collect:
This may include:
Why we collect it: To provide the feature for which you upload the file.
Where stored: Uploaded files are stored through the platform's file-storage infrastructure.
Retention: Files are generally retained while they remain associated with your account or content, subject to deletion requests, backups, safety investigations, legal obligations, and platform-level retention policies.
VIA provides reporting, moderation, safety, and appeal features.
What we collect:
When you submit a report or appeal, we may collect:
Why we collect it: To investigate safety concerns, enforce our policies, protect users, resolve appeals, prevent abuse, and maintain the integrity of the Service.
Retention: Safety and moderation information may be retained for as long as reasonably necessary for safety, security, dispute resolution, legal compliance, and enforcement purposes.
If you contact us, we may collect:
We use this information to provide support, investigate issues, respond to questions, and maintain appropriate records.
VIA uses first-party product analytics through the platform supporting the Service.
This may include information such as:
VIA does not currently add separate third-party analytics, advertising pixels, or advertising SDKs such as Google Analytics, Meta Pixel, Mixpanel, Amplitude, or similar services based on the application's current implementation.
The platform supporting VIA may independently collect technical, hosting, security, and infrastructure information as part of operating the platform.
When you use VIA, standard technical information may be transmitted automatically.
This may include:
Why we collect it: To operate, secure, troubleshoot, maintain, and prevent abuse of VIA.
We may use information we collect to:
We do not sell your personal information or User Content.
We may share information with the following categories of recipients when reasonably necessary:
We may share information with providers that host, secure, maintain, or otherwise help us operate VIA.
The platform supporting VIA provides infrastructure such as database, authentication, file storage, and other services.
When you use AI features, relevant information may be transmitted to third-party AI providers to generate the response you requested.
Information you intentionally submit through social or community features may be visible to the audience associated with that feature.
For example, depending on your settings:
Private content such as journals, private prayers, Bible annotations, and private AI conversations is not publicly displayed merely because you use VIA.
We may disclose information when reasonably necessary to:
VIA is a community platform, and information you intentionally share with other users may be copied, saved, screenshot, forwarded, or otherwise redistributed by those users.
We cannot guarantee that another user will keep information confidential after you intentionally share it with them.
Before posting or sharing sensitive information, consider whether you are comfortable with the selected audience receiving it.
This is particularly important for:
VIA is intended for users 16 and older.
Users who are 16 or 17 may be subject to additional safety, visibility, and community restrictions.
We do not knowingly permit children under 16 to create or maintain VIA accounts.
If you believe a person under 16 has provided personal information to VIA, please contact us at about@studentmoneymentors.com so that we can investigate and take appropriate action.
We take reasonable technical and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
Your private records are designed to be separated from other users' records through the Service's access controls.
However, no internet transmission, storage system, or electronic security system is completely secure.
Accordingly, we cannot guarantee absolute security.
VIA is hosted using the Base44 platform infrastructure.
Structured information may be stored in the platform's database, while uploaded files may be stored through the platform's file-storage infrastructure.
Information may also be processed by third-party service providers, including AI providers, in locations determined by those providers and the platform.
Base44 states that its platform may process information internationally and that its platform infrastructure includes database, storage, security, and related services.
We generally retain information for as long as necessary to provide VIA, maintain your account, provide requested features, protect the Service, resolve disputes, comply with legal obligations, and enforce our agreements.
You may delete certain content directly through VIA where the applicable feature provides a deletion option.
You may also request deletion of your account and associated application-level information.
Some information is stored through Base44's underlying infrastructure, including uploaded files and authentication records.
VIA's application-level deletion processes may remove the application's records associated with your account without necessarily controlling the immediate deletion of every underlying file object, authentication record, or backup.
Base44's current documentation states that data retained in automatic backups may remain until those backup systems complete their normal deletion cycles.
Accordingly, we do not promise that every copy of your information will be immediately and permanently erased from every underlying system when you request deletion.
Instead, deletion will occur subject to applicable platform processes, backup cycles, legal requirements, security needs, and other permitted retention obligations.
You may delete content through the Service where deletion functionality is available.
You may also request deletion of your account and personal information by contacting:
When we process a valid deletion request, we will take reasonable steps to delete or de-identify information that we are required or permitted to delete.
We may retain limited information where reasonably necessary for:
Information may also remain temporarily in backups or other platform-level systems until those systems complete their ordinary deletion cycles.
Subject to applicable law, you may have the right to:
To exercise a privacy right, contact:
We may need to verify your identity before processing certain requests.
Your rights may vary depending on the state or jurisdiction where you live, and certain legal exceptions may apply.
If you are a resident of a U.S. state with an applicable comprehensive privacy law, you may have additional rights regarding your personal information.
Depending on the applicable law, these may include rights to:
We do not sell your personal information.
We also do not currently use VIA for cross-context behavioral advertising.
These rights are subject to applicable law and its exceptions.
VIA uses technical storage mechanisms and similar technologies necessary for the operation and security of the Service.
These technologies may be used to:
VIA does not currently add third-party advertising trackers or advertising pixels.
The platform supporting VIA may use cookies and other technologies as described in its own privacy documentation. Base44's privacy policy describes cookies and other tracking technologies used across its platform.
You can control certain cookies and browser storage through your browser or device settings, although disabling required technologies may prevent portions of VIA from functioning correctly.
VIA relies on third-party infrastructure and service providers to operate certain portions of the Service.
These may include providers involved in:
Third-party providers may process information according to their own agreements and privacy policies.
Base44's documentation explains that it may use third-party vendors and subprocessors to provide its platform and that its DPA governs certain processing of application users' personal data.
We may disclose or transfer information in connection with:
If required by applicable law, we will provide notice regarding a material change in how your personal information is handled.
We maintain reasonable security measures designed to protect personal information.
If we become aware of a security incident involving personal information, we will provide notice where required by applicable law and within the timeframe required by applicable law.
We may send transactional or service-related communications concerning your account, security, features, policies, or other necessary aspects of VIA.
If we send marketing communications, they will include an appropriate method for opting out where required by law.
You may contact us regarding marketing preferences at:
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last Updated" date above.
If a change is material, we may provide additional notice where required by applicable law.
Your continued use of VIA after an updated Privacy Policy becomes effective constitutes acceptance of the updated Policy to the extent permitted by applicable law.
If you have questions about this Privacy Policy, want to exercise a privacy right, or have a concern about how VIA handles your information, contact:
Student Money Mentors LLC Email: about@studentmoneymentors.com